Contact Us

The website of the Irish Naturalisation and Immigration Service (INIS) provides comprehensive information about Ireland’s Immigration Service.

General information on visas, citizenship, and other categories of immigration status is available by accessing the relevant section of the website. These are listed on the left hand side of this webpage.

Specific queries and requests for information which is not available on the website can be made by email, telephone or by letter as appropriate. Please follow closely the following guidance to identify if your query should be made by email, telephone or by letter.

 

Email

Queries in relation to any of the particular categories listed below should be sent to the following email addresses:

 

(Note - Queries must be directed to the appropriate email address. In order to maintain an efficient service, queries directed to the incorrect address may not be responded to.)

 

De facto relationships

INISdefacto@justice.ie

Long term residency

INISLongTermRes@justice.ie

Turkish association

INISTurkAssoc@justice.ie

Without conditions (Stamps 5 and 6)

INISStamp5and6@justice.ie

Change of status, extension of visit, Stamp 0 applications and Ministers of religion and lay volunteers  

Unit2ResidenceDivision@justice.ie

Change of name licence  

INISChangeofName@justice.ie

Visa Matters

visamail@justice.ie

EU Treaty Rights

eutreatyrights@justice.ie

Business Permission

INISbperm@justice.ie

Foreign Adoption

INISfadopt@justice.ie

Spouse of Irish National

INISsinu@justice.ie

Travel Documents

INIStravdoc@justice.ie

Investors and Entrepreneur Scheme

investmentandstartup@justice.ie

Students 

studentreviewgroup@justice.ie

Office or the Refugee Applications Commissioner

oracmail@orac.ie

Refugee Appeals Tribunal

info@refappeals.ie

 

NOTE 1 - Persons who send an e-mail to any of the above addresses should include as part of their e-mail the following details

 

  • Full Name  
  • INIS Number  
  • GNIB Number  
  • Current Address  

 

 

 

The following divisions of INIS can only be contacted by letter or telephone helpline as they do not operate an email service.

 

Citizenship

If your query relates to citizenship you can contact the Citizenship helpline (within Ireland), 062 32500 or *LoCall 1890 252854 (Select Option 3 then Option 3) (from outside Ireland), + 353 62 32500.  This helpline is available  from 10.00am to 12.30pm each Tuesday and Thursday mornings, excluding Bank and Public Holidays

 

 

Family Reunification Unit

If your query relates to Family Reunification for Refugees you should contact The Family Reunification Unit

Department of Justice

 

 

Repatriation Division ( Leave to Remain, Subsidiary Protection, Deportation and Removal Orders, Dublin II Regulation, Voluntary Returns)

If your query relates to Leave to Remain, Subsidiary Protection, Deportation and Removal Orders, Dublin II Regulation, or Voluntary Returns you should write to

Repatriation Division,

Irish Naturalisation and Immigration Service
Department of Justice and Equality
13/14 Burgh Quay
Dublin 2

 

Asylum Policy Division

If your query relates to Asylum Policy related matters you should write to

 

Asylum Policy Division

Irish Naturalisation and Immigration Service

Department of Justice and Equality
13/14 Burgh Quay
Dublin 2

 

Or Email:  Asylum_Policy_Mail@justice.ie

 

Report a Technical Issue

You can report technical issues relating to this website by emailing the pagemaster.
General queries sent to the pagemaster will not be dealt with.

*Please note that the rates charged for the use of the 1890 (LoCall) numbers may vary among different service providers. It is recommended that you only ring these numbers using a landline as calls made using mobiles may be expensive.