Contact

    Always include the following information in any emails or letters to us. They help us identify you and allow your query to be processed more quickly. If you contact us by phone, also have them ready in case needed:

    1. Full name
    2. INIS number
    3. GNIB number
    4. Current postal address

    Telephone

    Citizenship

    From inside Ireland: 1890 252 854 (LoCall from landlines) or 062 32500.
    From outside Ireland: +353 62 32500.
    Select Option-3, then Option-3 again.

    Telephone lines are open 10:00 to 12:30 on Tuesday and Thursday, excluding bank holidays and public holidays. (Note: Rates for LoCall 1890 may increase from a mobile phone.)

    Warning about "Deportation Orders" by telephone

    Some people are being called by phone and told they must pay money to prevent deportation. (Numbers may be prefixed 062 XXX XXXX and appear to be from 'INIS Citizenship'.) This is an attempt at fraud. INIS never asks for payment by telephone.

    If you receive a telephone call like this, ignore it.

    Other

    All other telephone helplines have been suspended and replaced by the email addresses listed below.

    Email

    Choose the email address that matches your query from the list below.
    (If you send your email to the wrong address, it may not be responded to.)

    Email addresses:

    Post

    De Facto Partnership
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2

    Extension of Visitor Condition (EVICs)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2

    Parent of Irish National
    Residence Division - Unit 4
    Irish Naturalisation & Immigration Service
    PO Box 10003
    Dublin 2
    D02 XK70

    Or

    Irish Born Child Unit
    Department of Justice and Equality
    PO Box 10003
    Dublin 2

    Refugee applying for a family member to join them
    Family Reunification Unit
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Spouse of Irish National (SIN/SOIN)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Repatriation Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Asylum Policy Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

     

    [Last updated: 9 February 2016]