Contact

    Note: Letters & emails that include the following information are answered more quickly. This is because we can identify you easily. If you contact us by phone, please also have these details ready in case needed:

    1. Full name
    2. INIS number
    3. Application reference number
    4. GNIB number
    5. Current postal address, including Eircode postal code.

    Email

    Choose the email address that matches your query from the list below.
    (If you send your email to the wrong address, it may not be responded to.)

    Telephone

    Citizenship

    Telephone lines are open 10:00 to 12:30 on Tuesday and Thursday, excluding public holidays. (Note: Rates for LoCall 1890 may increase from a mobile phone.)

    From inside Ireland: 1890 252 854 (LoCall from landlines) or 062 32500.
    From outside Ireland: +353 62 32500.
    Select Option-3, then Option-3 again.

    Warning about "Deportation Orders" by telephone

    Some people are being called by phone and told they must pay money to prevent deportation. (Numbers may be prefixed 062 XXX XXXX and appear to be from 'INIS Citizenship'.) This is an attempt at fraud. INIS never asks for payment by telephone.

    If you receive a telephone call like this, ignore it.

    Other

    All other telephone helplines have been suspended and replaced by the email addresses listed above.

    Post

    De Facto Partnership
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Extension of Visitor Condition (EVICs)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Parent of Irish National
    Residence Division - Unit 4
    Irish Naturalisation & Immigration Service
    PO Box 10003
    Dublin 2
    D02 XK70

    Or

    Irish Born Child Unit
    Department of Justice and Equality
    PO Box 10003
    Dublin 2
    D02 XK70

    Refugee applying for a family member to join them
    Family Reunification Unit
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Spouse of Irish National (SIN/SOIN)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Repatriation Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Asylum Policy Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Freedom of information

    Freedom of Information (FOI) Unit
    Department of Justice and Equality
    51 St Stephen's Green
    Dublin 2
    D02 HK52

    Telephone: 01 602 8202 ext. 8408 or 8417
    LoCall: 1890 221 227 ext. 8408 or 8417
    Fax: 01 676 1837

    Email: foi@justice.ie
    Web: foi.gov.ie

    (Note: Rates for LoCall 1890 may increase from a mobile phone.)

     

    Last updated: 13 July 2016