Contact INIS

    Emails and letters that include the following information are answered more quickly. If you contact us by phone, please also have these details ready:

    • Your full name
    • INIS number
    • Application reference number
    • GNIB number
    • Current postal address

    Email addresses

    Choose the email address that matches your query from the list below.
    (If you send your email to the wrong address, it may not be responded to.)

    Unit or Division Email
    Change of Name Unit inischangeofname@justice.ie
    Change of Status Unit unit2residencedivision@justice.ie
    Citizenship citizenshipinfo@justice.ie
    De facto Relationships Unit inisdefacto@justice.ie
    EU Treaty Rights Division eutreatyrights@justice.ie
    Extension of Visit Request EVICsResidenceDivision@justice.ie
    Extension of Student Condition unit2residencedivision@justice.ie
    Extension of Work Permit Conditions unit2residencedivision@justice.ie
    Foreign Adoption Unit inisadopt@justice.ie
    Investors and Entrepreneur Scheme investmentandstartup@justice
    Volunteers unit2residencedivision@justice.ie
    Ministers of Religion unit2residencedivision@justice.ie
    Spouse of Irish National inissinu@justice.ie
    Stamp 0 Application unit2residencedivision@justice.ie
    Students studentreviewgroup@justice.ie
    Travel Documents inistravdoc@justice.ie
    Visas visamail@justice.ie
    Re-Entry Visas reentryqueries@justice.ie
    Without Conditions (Stamps 5 & 6) inisstamp5and6@justice.ie
    Website inispagemaster@justice.ie

    Postal addresses

    De Facto Partnership
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Extension of Visitor Condition (EVICs)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Parent of Irish National
    Residence Division - Unit 4
    Irish Naturalisation & Immigration Service
    13/14 Burgh Quay
    Dublin 2
    D02 XK70

    Refugee applying for a family member to join them
    Family Reunification Unit
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Spouse of Irish National (SIN/SOIN)
    Residence Division - Units 5 and 6
    Irish Naturalisation & Immigration Service
    PO Box 12695
    Dublin 2
    D02 XK70

    Repatriation Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Asylum Policy Division
    Irish Naturalisation & Immigration Service
    13-14 Burgh Quay
    Dublin 2
    D02 XK70

    Telephone

    Citizenship

    Telephone lines are open 10:00 to 12:30 on Tuesday and Thursday, excluding public holidays. (Note: Rates for LoCall 1890 may increase from a mobile phone.)

    From inside Ireland: 1890 252 854 (LoCall from landlines) or 062 32500.
    From outside Ireland: +353 62 32500.
    Select Option-3, then Option-3 again.

    Warning about "Deportation Orders" by telephone

    Some people are being called by phone and told they must pay money to prevent deportation. (Numbers may be prefixed 062 XXX XXXX and appear to be from 'INIS Citizenship'.) This is an attempt at fraud. INIS never asks for payment by telephone.

    If you receive a telephone call like this, ignore it.

    Other

    All other telephone helplines have been suspended and replaced by the email addresses listed above.

    Main postal address

    Irish Naturalisation & Immigration Service
    Department of Justice and Equality
    13a-14a Burgh Quay
    Dublin 2
    D02 XK70
    Ireland

     

    Updated: 5 September 2016

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