Immigration Contact Details

Note: Letters & emails that include the following information are answered more quickly. This is because we can identify you easily:

  1. Full name
  2. INIS number
  3. Application reference number
  4. GNIB number
  5. Current postal address, including Eircode postal code.


All correspondence sent by post should be sent to the following address;

Irish Naturalisation and Immigration Service
13/14 Burgh Quay

Dublin 2
D02 XK70


Enquiries regarding : Spouse/Partner or family member (non-EEA) of an EU National 

Due to a large volume of EU Treaty Rights ( EUTR ) applications and in an effort to provide an efficient service to applicants, the EUTR Helpline is suspended for the foreseeable future. Most of the enquiries to the Helpline relate to when decisions will be made in individual applications. Applications are processed in chronological order of receipt  and you can expect a decision six months after you have submitted your fully completed application along with the required documentation. Incomplete applications will not be registered on receipt. Incomplete applications are those not accompanied by the required documentation.

Should you have queries other than the above, please email them to Please do not email enquiries not relevant to your EUTR application to this email address. Please only use this email address for matters relating to residence of non EU and non EEA qualified/permitted family members of EU citizens who are currently exercising their EU Treaty Rights in this State in accordance with EU Directive 2004/38/EC and SI 656/06 as amended.


Email Enquiries:

Enquiries regarding the units listed below can be made by email/post only. Email queries can be sent to the following dedicated email addresses: 

Postal Enquiries:

Enquiries regarding Parent of Irish National can be made by post only by writing to the following address:


Residence Division - Unit 4
Irish Naturalisation & Immigration Service
13/14 Burgh Quay
Dublin 2
D02 XK70