Contact Us
Immigration and Citizenship Divisions:
Department of Justice, Equality & Law Reform Irish Naturalisation and Immigration Service,
13/14 Burgh Quay
Dublin 2 01-6167700
Lo Call: 1890 551 500
Website: www.inis.gov.ie
When contacting INIS by telephone,
for Visa queries, press 1, for Citizenship queries, press 2, for all other queries, press 3."
Visa Application enquiries are taken on Monday, Wednesday and Friday between 10.00am and 12.30pm.
Visa decisions can also be checked, if you have the visa reference number, under Visa Decisions.
Enquiries regarding Marriage to an EU National, Marriage to an Irish National, Business Permission, Travel Documents, Foreign Adoptions, or EEA Residence Permits can be made by selecting Option 3 and then Option 2
This helpline is open from 10am to 12.30pm each Monday, Wednesday and Friday, excluding Bank and Public Holidays. Telephone queries can only be answered during these times.
Enquiries regarding Change of Status, Student Conditions, De Facto Relationships, Self sufficiency conditions, Employment conditions, Refugees applying for Family Members to join them, Long Term Residence, Dual Nationality, Change of Name, can be made by selecting Option 3 and then Option 3.
This helpline is open from 10am to 12.30pm each Monday, Wednesday and Friday, excluding Bank and Public Holidays.
Telephone queries can only be answered during these times.
You may also contact us by e-mail, at: Immigration_Policy_Mail@Justice.ie
Parents of Irish born children
Telephone (within Ireland): Lo-Call 1890 457 032
(helpline available 10:00am to 12.30pm Monday - Friday)
Visas
Telephone (within Ireland): Lo-Call 1890 551 500
(helpline available 10:00am to 12:30pm Monday, Wednesday and Friday only)
Telephone (from outside Ireland): + 353 1 616 7700
(helpline available 10:00am to 12:30pm Monday, Wednesday and Friday only)
Email: visamail@justice.ie
Asylum Policy Division
Department of Justice, Equality and Law Reform
13/14 Burgh Quay
Dublin 2
Telephone: + 353 1 6167700 (switch)
Email: Asylum_Policy_Mail@Justice.ie
Immigration Policy
Telephone (within Ireland): Lo-Call 1890 551 500
Telephone (from outside Ireland): + 353 1 616 7700
Email: Immigration_Policy_Mail@Justice.ie